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How do I cancel?

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Written by Georgia Lidzey-Watson
Updated over 3 weeks ago

If you signed up to Mvmnt via the App Store for iOS and Google Play for Android, you can cancel your subscription using the following steps:

For iOS (App Store)

  1. Open the Settings app on your iPhone

  2. Tap your Apple ID

  3. Select Subscriptions

  4. Find Mvmnt

  5. Tap Cancel Subscription and confirm your choice

For Android (Google Play Store)

  1. Open the Google Play Store app

  2. Tap your profile icon (top right)

  3. Select Payments & Subscriptions

  4. Choose Mvmnt

  5. Tap Cancel Subscription and follow the prompts


If you are a Sky customer, you can cancel your subscription in Sky Marketplace.

The easiest way to access Sky Marketplace on Sky Glass is to say "Hello Sky, go to My Sky".

If you have a Sky Stream puck or Sky Q, press the Voice button on your Sky remote and say, "My Sky".

If you do not want to use your voice, follow these steps:

  • Press Home on your Sky remote, then select My Sky at the bottom of the screen.

You’ll then see the screen below. Select Your products.

Your products screen within My Sky on Sky Glass

You will then be asked to enter your Sky TV PIN.

Enter your TV PIN screen on Sky Glass

If you have forgotten your Sky TV PIN, select Forgot your PIN?

Once you enter a valid Sky TV PIN, you will then see the screen below and select App subscriptions.

App subscriptions screen on Sky Glass

Then select Current to see your existing Sky Marketplace subscriptions.

Current app subscription screen on Sky Glass

Scroll down to the Sky Marketplace app you would like to cancel and select Manage subscription.

Sky Glass manage app subscriptions screen

Then select Cancel subscription.

Cancel Disney+ screen on Sky Glass

Just one more step to confirm your cancellation.

Confirm your cancellation screen on Sky Glass

Once you press confirm, you will see a success screen and the date your subscription will end.

Cancellation confirmed success screen on Sky Glass

If you attempt to cancel a Sky Marketplace app while your monthly renewal is taking place, we will not be able to confirm your cancellation at this point, and you will see this screen before we can confirm your cancellation of the app.

Confirm your cancellation screen during renewal

When we have confirmed your cancellation, you will then see the Cancellation confirmed screen.

Cancellation confirmed screen on Sky Glass

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